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1. Shipping Methods
2. Shipping Costs
3. International Shipping
4. Order Tracking
5. Delivery Issues

1. Shipping Methods

We offer several shipping options to meet your needs:

  • Standard Shipping (5-7 business days)
  • Express Shipping (2-3 business days)
  • Next Day Delivery (order by 12pm for delivery next business day)

Shipping times are estimates and not guaranteed. Factors outside our control may cause delays.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping method selected. You can see the exact shipping cost during checkout before completing your purchase.

Orders over $50 qualify for free standard shipping within the continental United States.

3. International Shipping

We ship internationally to select countries. International shipping times vary by location, typically between 7-21 business days.

Please note that international orders may be subject to import duties and taxes which are the responsibility of the recipient. We have no control over these charges and cannot predict their amount.

4. Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your order's progress through our website or directly through the carrier's website.

5. Delivery Issues

If you experience any issues with your delivery, please contact our customer service team at [email protected] within 14 days of the expected delivery date.

For packages returned to us as undeliverable due to an incorrect address or other customer error, we will contact you to arrange reshipment, which may incur additional shipping fees.